Pain Management in Palliative Care
with Bron Heron

Supporting Comfort Through Holistic Pain Management

This training video explores the principles of pain management in palliative care. It highlights the importance of recognising pain as a personal and multifaceted experience, and supporting residents through compassionate, holistic care.

The content reinforces the role of all care staff in identifying, assessing, and responding to pain in a respectful and person-centred way.

What you’ll learn

  • Why pain is a unique and individual experience

  • The physical, emotional, social, and spiritual aspects of pain

  • The importance of listening to residents and recognising non-verbal cues

  • How to observe and assess pain using appropriate tools

  • The role of communication and collaboration in pain management

  • The importance of documentation in supporting consistent care

  • Pharmacological and non-pharmacological approaches to pain relief

  • Supporting comfort and dignity as a resident’s condition changes

Important considerations

  • Pain should always be taken seriously and assessed without judgment

  • Residents may not always express pain clearly—observation is essential

  • Use appropriate assessment tools and follow organisational guidelines

  • Consider both medication and non-medication approaches to care

  • Maintain clear and consistent documentation

  • Support families as part of the care process

  • Focus on comfort, dignity, and quality of life as care needs change

This training supports awareness and should be applied within your professional role and scope of practice.

Supporting comfort, dignity, and compassionate care

Managing pain effectively requires more than clinical knowledge. It involves listening, observing, and responding with empathy and respect.

A consistent, team-based approach helps ensure residents feel supported, comfortable, and cared for throughout their palliative journey.

Frequently Asked Questions

  • This video is designed to support your understanding of catheter care within an aged care setting. It should be used alongside your organisation’s policies, procedures, and clinical guidance.

  • Yes. You can return to this video at any time to reinforce your knowledge or review key concepts as part of your ongoing professional development.

  • Practices may vary between organisations. Always follow your local policies, documentation requirements, and escalation processes when applying what you’ve learned.

  • Local protocols always take priority. Use this training as a reference point, and discuss any differences with your supervisor or clinical lead.

  • Consistent, well-informed care supports resident comfort, reduces risk, and contributes to better clinical outcomes across the care environment.